Refund policy

Terms of Service for The Happy Puppy Co.

Last Updated: 12/12/2025

Welcome to The Happy Puppy Co.! By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using our website, you agree to these Terms of Service. If you do not agree, please do not use our site.
2. Products and Services
The Happy Puppy Co. offers various dog enrichment products and services. We reserve the right to make changes to our products, pricing, or subscription services at any time without prior notice.
3. Account Registration
To purchase from our site or access certain features, you may be required to create an account. You agree to provide accurate and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Order Acceptance
All orders are subject to acceptance by The Happy Puppy Co. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or suspected fraud.
5. Payment Terms
Prices are listed in Australian Dollars (AUD). Payment is due at the time of purchase. We accept various payment methods, and you agree to provide accurate payment information.
6. Shipping Information
Our Shipping Policy governs shipping details and delivery times. Please review it for important information on how we ship and process orders.
7. Returns and Refunds
Our Refund Policy governs returns and refunds. Please review it for detailed information on our return process.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of The Happy Puppy Co. and is protected by copyright and intellectual property laws. Unauthorized use of any material is prohibited.
9. Limitation of Liability
The Happy Puppy Co. is not liable for any direct, indirect, incidental, or consequential damages that arise from the use or inability to use our products or services. Your sole remedy is to discontinue use of our products and services.
10. Indemnification
You agree to indemnify and hold harmless The Happy Puppy Co., its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our services or violation of these Terms.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Australia.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. Your continued use of the site after changes constitutes acceptance of the new terms.
13. Contact Information
If you have questions about these Terms of Service, please contact us at thehappypuppyandco@outlook.com

Thank you for choosing The Happy Puppy Co.!